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Intern – Systems Administrator

Digiratina Software Development in Sri Lanka
Digiratina Software Development in Sri Lanka

Key Responsibilities as an Intern – Systems Administrator:

  • Provide timely and effective technical support to end-users.
  • Troubleshoot and resolve hardware and software issues on laptops (Windows 10/11).
  • Assist in the installation, configuration, and maintenance of operating systems and applications.
  • Support user account and permissions management in Office 365, SharePoint, and OneDrive.
  • Assist with basic network troubleshooting and support.
  • Assist with the setup and maintenance of audio/video conferencing equipment.
  • Document technical issues and their resolutions.

Qualifications:

  • Knowledge of laptop hardware and troubleshooting within Windows 10/11.
  • Understanding of basic networking concepts (TCP/IP, DNS, DHCP).
  • Familiarity with Office 365, SharePoint, and OneDrive.
  • Basic knowledge of Linux OS.
  • Excellent communication skills in English, both written and verbal.